Administrator – Care Home & Village Sales

About the role

Rosewood Lifecare is seeking a detail‑oriented Administrator to support the daily operations of its 64‑bed care home and village units in North Linwood, Christchurch. The role blends administrative duties with a sales focus, helping prospective residents navigate the sales process while ensuring smooth office functions.

Key responsibilities

• Welcome visitors and answer phone enquiries.
• Assist prospective residents through the sales journey, from enquiries to paperwork.
• Process invoices, on‑charging, and other financial documentation.
• Support the Care Home and Village Manager with day‑to‑day operational tasks.
• Assist with staff recruitment and onboarding activities.
• Maintain accurate records and manage office supplies.

Required profile

• Previous administration experience in a fast‑paced environment.
• Proven sales track record, preferably in property, lifestyle villages, or customer‑facing roles.
• Strong verbal and written communication skills.
• Ability to build positive relationships with residents, staff, visitors, and external stakeholders.
• Understanding of Nga Paerewa sector standards and Treaty of Waitangi principles.

Required skills

• High‑level computer literacy and quick learning of new systems.
• Experience with invoicing and on‑charging processes (or willingness to learn).

What we offer

• Competitive pay scale based on skills and experience.
• Professional development and advancement opportunities.
• Supportive, collaborative work environment.
• Chance to make a meaningful difference in residents’ lives.