Account Manager – North America

About the role

We are seeking a driven, customer‑centric Account Manager to serve our North America market. This fully remote position involves servicing existing accounts, developing new relationships, and contributing to business development across the region.

Key responsibilities

• Maintain and grow relationships with existing North American accounts.
• Identify and pursue new business opportunities within the region.
• Advocate for customer needs internally and drive financial performance.
• Collaborate with cross‑functional teams to deliver AI and hardware solutions.
• Travel up to 20% for client meetings and events.

Required profile

• 3+ years of account management or business development experience, preferably B2B.
• Proven track record of exceeding customer service expectations.
• Experience in the Quick Service Restaurant (QSR) industry and franchise structures.
• Strong commercial acumen and negotiation skills.
• Bachelor’s degree in Business Administration, Marketing or related field.

Required skills

• Proficiency with ERP software.
• Proficiency with CRM software.
• Advanced use of MS Office suite.
• Advanced use of Google Workspace.

What we offer

• Competitive remuneration and benefits.
• Opportunities for professional development and growth.
• Dynamic, fast‑growing company with an exceptional culture.
• Supportive, remote‑first work environment.