Account Manager – APAC Client Success

About the role

Vistar Media is seeking an Account Manager to join its APAC Client Success team. You will work with top‑tier advertisers and agencies, helping them navigate the programmatic out‑of‑home ecosystem and achieve their campaign goals.

Key responsibilities

• Manage demand‑side clients across both managed and self‑service campaigns.
• Understand and articulate the Vistar Media platform and its product suite.
• Respond to RFPs, develop comprehensive media plans, and produce QBRs with actionable insights.
• Partner with Sales to maintain client relationships, set goals, and ensure campaign delivery.
• Onboard and train self‑service clients to increase platform usage and performance.
• Communicate with agencies, brands, DSPs, internal teams, and external vendors.
• Identify upsell and renewal opportunities with innovative solutions.
• Collaborate with cross‑functional teams to troubleshoot technical issues and improve product experience.

Required profile

• Bachelor’s degree.
• 4–6 years of client‑success experience in media or advertising.
• Strong knowledge of the programmatic ecosystem, RTB, DSPs, SSPs and DMPs.
• Understanding of ad‑tech, media buying, planning and ad‑operations.

Required skills

• Programmatic advertising
• Real‑Time Bidding (RTB)
• Demand‑Side Platforms (DSPs)
• Supply‑Side Platforms (SSPs)
• Data Management Platforms (DMPs)
• Ad‑tech platforms
• Media buying
• Media planning
• Ad operations