Travel Expert – Botany

About the role

Join Flight Centre in Botany as a Travel Expert and help customers turn their travel dreams into reality. You will work in a supportive, energetic environment where curiosity, resilience and a passion for travel are valued.

Key responsibilities

• Create personalized itineraries that include flights, accommodation, cruises, tours, insurance and other travel products.
• Provide expert advice and recommendations, listening actively to understand each client’s needs.
• Manage bookings through the company’s reservation systems and generate invoices.
• Maintain strong relationships with customers, acting as a trusted advisor throughout their journey.
• Achieve sales targets and key performance indicators while delivering exceptional service.

Required profile

• Enthusiastic about travel and recognised by friends as a go‑to source for travel tips.
• Innovative thinker who looks for new solutions to meet client expectations.
• Goal‑oriented with a focus on meeting KPIs and sales objectives.
• Highly organised, able to manage time effectively and multitask in a fast‑paced setting.

Required skills

What we offer

• Reward and recognition events, including an annual Global Gathering.
• Career development pathways within a global organisation.
• Access to health and well‑being resources, free consultations and wellness programs.
• Dedicated time each week for physical activity and personal health.