Service & Workshop Manager – New Plymouth

About the role

Lead our New Plymouth workshop, support the team, manage workflow, and deliver great service in a friendly, hands‑on role. You will be responsible for ensuring the workshop runs smoothly while maintaining high standards of customer satisfaction.

Key responsibilities

• Lead the New Plymouth workshop team.
• Support staff in daily tasks and technical challenges.
• Manage workflow to ensure efficient service delivery.
• Maintain high standards of customer service and vehicle maintenance.
• Oversee inventory of parts and tools.
• Ensure compliance with health and safety regulations.
• Coordinate with suppliers and service advisors.

Required profile

• Proven experience in automotive service or workshop management.
• Strong leadership and team‑support abilities.
• Hands‑on approach with a focus on quality service.
• Ability to manage budgets and workshop performance metrics.
• Excellent communication skills with customers and staff.

Required skills

What we offer

• Competitive salary ranging from $95,000 to $110,000 per year.
• Full‑time, on‑site position in New Plymouth Central.
• Opportunity to lead a dedicated workshop team in a friendly environment.