Retail Assistant – Merchandise

About the role

Join Woolworths Supermarkets New Zealand as a Retail Assistant – Merchandise and help deliver an excellent shopping experience for our customers. You will support daily store operations, maintain high standards of presentation, and contribute to a friendly, energetic team environment.

Key responsibilities

• Champion customer service by engaging shoppers, providing personalised assistance, and resolving inquiries promptly.
• Maintain store presentation and stock quality, ensuring fresh, well‑organised shelves and a clean environment.
• Execute promotional displays and signage, aligning with campaign requirements and point‑of‑sale materials.
• Collaborate with the team (“Swarm”) to achieve smooth daily operations and store objectives.
• Prioritise safety and compliance by following protocols, reporting hazards, and adhering to company policies.

Required profile

• Customer‑centric focus with a commitment to delivering outstanding service.
• Strong interpersonal and communication skills for effective team and customer interactions.
• Integrity and professionalism, consistently upholding company values and standards.
• Detail‑oriented and proactive, ensuring accuracy and escalating issues when needed.

Required skills

What we offer

• Team discounts across Woolworths Group brands and a robust rewards program.
• Access to Sonder for confidential 24/7 financial, medical, safety, and psychological support for you and your family.
• Opportunities for career growth within a global business with extensive networking possibilities.