Receptionist – Retirement Village

About the role

Join the welcoming team at Bob Owens Retirement Village in Tauranga as a Receptionist. You will be the first point of contact for residents, visitors and staff, creating a warm and efficient environment that supports the wellbeing of our community.

Key responsibilities

• Greet all visitors, provide directions and assistance as needed.
• Handle front‑desk administration, including basic accounts and office duties.
• Answer telephone calls courteously and promptly.
• Assist residents and their families with general enquiries.
• Maintain a hospitable service standard for residents, relatives, visitors and staff.
• Collaborate closely with colleagues to ensure smooth daily operations.

Required profile

• Strong empathy and patience when interacting with elderly residents.
• Excellent communication skills, both verbal and written.
• Reliable, friendly and professional demeanor.
• Legal right to work in New Zealand.

Required skills

What we offer

• Extra paid wellness day to support physical and mental health.
• Access to 60+ Ryman discounts across childcare, insurance, banking, retail and more.
• Fun, friendly and supportive team environment.
• Beautiful resort‑style village setting.
• Opportunities for professional development and career progression.
• Ryman Team Benefits Card with supplier and retailer discounts.