IT Systems Administrator

About the role

The Boundary, a digital architecture studio with offices in London, New York, Dubai and Auckland, is looking for an IT Systems Administrator for its New Zealand operations. Reporting directly to the CTO in NZ and working alongside the global IT team, you will own local infrastructure, support and hardware reliability in a high-impact, individual contributor role with autonomy.

Key responsibilities

• Keep local servers, LAN, Wi-Fi, VPN, firewall and virtualisation environments running, with backups, storage health and disaster recovery aligned to global standards
• Provide end-to-end technical support for NZ employees, including helpdesk requests and the full lifecycle of workstations and hardware
• Administer user onboarding and offboarding in Microsoft and Google Workspace, applying least privilege, endpoint protection, patching and threat escalation
• Support render nodes and production IT infrastructure used by technical artists
• Manage the NZ IT budget, vendor quotes, equipment purchases and software licenses, and keep asset, warranty and supplier records
• Create technical documentation and user guides, and handle IT onboarding for new hires

Required profile

• Hands-on experience supporting Windows workstations, networks, servers and shared storage, with a track record of diagnosing and resolving hardware and software issues
• Independent, methodical problem solver who documents findings and escalates appropriately
• Clear communicator with both technical and non-technical staff
• Organised enough to prioritise support requests, coordinate suppliers and prepare budget forecasts
• Relevant IT qualifications or certifications are a bonus

Required skills

• Windows and Windows Server, Microsoft administration (Active Directory, Entra ID, Intune)
• Google Workspace
• Networking basics (TCP/IP, DNS, DHCP, switching, Wi-Fi, VPNs, firewalls)
• Shared storage permissions, backup monitoring, patching and asset/license tracking
• Nasuni, Perforce, Hyper-V, AWS, Thinkbox Deadline or basic scripting is an advantage

What we offer

• Mental health and wellbeing support through Ignite
• Learning and development opportunities
• Office in Freemans Bay with regular team events
• Long service leave (an extra day per year of service)
• Monthly health and wellness allowance
• Remote working policy
• Dog-friendly office