This job is no longer available
This job expired on 14/07/2026. It no longer accepts applications.
IT Field Engineer / Technician – Onsite Support
Preferable - Crafting Careers · New Plymouth
Job description
About the role
We are looking for an IT Field Engineer/Technician to provide onsite support for our New Plymouth client base. The role involves responding to ticket‑based requests on a dispatch/on‑call basis, covering desktops, networks, audio‑visual equipment and basic infrastructure.
Key responsibilities
- Diagnose and resolve desktop and laptop hardware and software issues.
- Configure, troubleshoot and maintain LAN/WAN, Wi‑Fi, switches and routers.
- Set up and support audio‑video conference rooms.
- Install, upgrade and patch operating systems and applications.
- Perform hardware break‑fix and system repairs.
- Install and administer Microsoft Office suite.
Required profile
- Proven experience handling desktop, network and AV support tasks.
- Ability to work on a dispatch/on‑call schedule, part‑time or freelance.
- Strong business English communication skills; local language proficiency is a plus.
Required skills
- Desktop support and hardware troubleshooting
- Network fundamentals – LAN, WAN, Wi‑Fi, switch and router configuration
- Audio‑video conference room setup
- Operating system installation and patch management
- Microsoft Office installation and administration
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Preferable - Crafting Careers
New Plymouth