Customer Care Associate
New Zealand Automobile Association · Auckland
Job description
About the role
Join the iconic New Zealand Automobile Association as a Customer Care Associate. In this part‑time hybrid role you will be the voice of AA’s Customer Cares team, helping road users across New Zealand.
Key responsibilities
- Answer inbound calls and messages from members seeking assistance.
- Coordinate roadside assistance requests and provide real‑time updates.
- Maintain accurate records of customer interactions.
- Promote AA services and ensure a positive customer experience.
Required profile
- Natural communicator who thrives on helping others.
- Strong verbal and written communication skills.
- Customer‑focused attitude.
- Ability to work in a hybrid environment and manage a part‑time schedule.
Required skills
What we offer
- Part‑time schedule.
- Hybrid work arrangement (office and remote).
- Opportunity to work for a well‑known New Zealand organisation.
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Published 1 month ago
Expires 3 weeks from now
32 views · 0 interested
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New Zealand Automobile Association
Auckland
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