Casual Sales Assistant

About the role

Join JD Sports in Hamilton as a Casual Sales Assistant, working primarily Thursday to Sunday. You will be the front‑line representative of the brand, delivering exceptional customer service and helping shoppers find the right products.

Key responsibilities

• Act as a brand ambassador, maintaining a positive and professional attitude.
• Develop and keep up‑to‑date product knowledge to assist customers effectively.
• Provide personalised 1:1 customer service and process sales transactions.
• Collaborate with store management and team members to meet KPIs and sales targets.
• Support visual merchandising, store cleanliness and presentation tasks.
• Escalate customer complaints to management when necessary.
• Complete mandatory training on product, policy and procedures.

Required profile

• Previous customer service experience in retail, hospitality or a similar environment.
• Passion for sports fashion and familiarity with key brands.
• Positive, can‑do attitude and ability to work well within a team.
• Comfortable in a fast‑paced, ever‑changing retail setting.
• Willingness to work flexible shifts, including weekends and holidays.

Required skills