Advisor – Tauira Support (Te Reo Māori Classes)

About the role

A kaupapa Māori tertiary institution is hiring a permanent, full-time Advisor – Tauira Support (Kaitohutohu – Taunaki Tauira) at its Apakura Campus in Te Awamutu. The role provides high-quality professional support to tauira across a wide range of services, including supporting higher-level Te Reo Māori classes. It involves travelling between campuses in Te Kuiti, Tokoroa and Hamilton by a fleet vehicle, working 37.5 hours per week, Monday to Sunday, with a salary of $63,395 to $95,094.

Key responsibilities

• Provide timely, high-quality professional support to tauira
• Make sure all files meet NZQA and TWoA audit standards
• Handle tauira complaints promptly, professionally and confidentially
• Maintain an accurate, up-to-date portfolio of external services and contracts for tauira access
• Run at least two support workshops each academic year so tauira know how to access support

Required profile

• Bachelor degree in Education, Psychology or Sociology, or equivalent
• At least 2 years' experience in an education or social services role
• Excellent verbal and written communication with tauira, staff and stakeholders
• Full Class 1 New Zealand driver's licence
• Willingness to take part in cultural activities and learn about Māori values, culture and tikanga

Required skills

• Proficiency in Te Reo Māori is essential, as the role mainly supports higher-level Te Reo Māori classes
• Highly desirable: Level 7 or higher qualification in Te Reo Māori and advanced conversational ability

What we offer

• Free health and life insurance for permanent employees
• Four extra annual leave days for Matariki and the holiday season
• A wellness programme with free events and services
• Free on-site carparking