Food & Beverage Attendant

About the role

Movenpick Hotel Wellington, a 5-star hotel in the heart of Wellington with waterfront views, is looking for a Food & Beverage Attendant on a part-time basis. You will join the Food and Beverage team to make guests' dining occasions memorable, with a mix of breakfast, lunch and dinner service.

Key responsibilities

• Greet guests warmly and professionally on arrival
• Take food and beverage orders accurately and efficiently
• Deliver food and drinks to tables in a timely manner
• Clear tables, reset them and keep the dining area clean
• Handle guest queries, requests and complaints
• Process payments using POS systems and handle cash and card transactions
• Restock supplies and keep stations tidy
• Follow hygiene, safety and food handling procedures
• Set up and pack down service areas and complete daily cleaning and closing checklists
• Communicate dietary needs and guest concerns to the kitchen team

Required profile

• Flexible: a 7-day rotating roster with shifts starting as early as 6:00am and finishing late at night
• Previous F&B, bar, barista or hotel service experience preferred but not essential
• Friendly, professional attitude and a passion for hospitality
• Team player comfortable in a fast-paced environment
• Physically able to stand for long periods and lift or carry light trays or equipment
• NZ citizenship, permanent residency or a current, valid work visa; immigration support is not available

Required skills

• POS payment processing
• Basic food safety and hygiene knowledge
• Comfortable with coffee machines or behind a bar (training provided)
• Strong communication and time management skills

What we offer

• Free daily staff meals while on duty
• Discounted food and beverage and accommodation worldwide through Accor Heartist
• Parental leave scheme, staff celebrations and recognition for tenure
• Refer-a-friend bonus, uniform provided and laundered, and access to the Employee Assistance Program
• Learning opportunities through Accor Academy