Part‑time Receptionist – Hotel Front Desk

About the role

The Receptionist is the welcoming face of Ibis Wellington, ensuring every guest enjoys a seamless experience from arrival to departure. This part‑time position works on a rotating 7‑day roster, including mornings, afternoons, weekends and public holidays.

Key responsibilities

• Greet and check‑in guests from around the world, building relationships with new and returning visitors.
• Accurately process guest information, payments and check‑in/check‑out procedures.
• Promote hotel facilities and Accor loyalty programmes, actively up‑selling to maximise occupancy and revenue.
• Safely manage guest property, ensuring correct documentation and storage.
• Collaborate with Housekeeping, Food & Beverage, Reservations and other departments to ensure smooth operations.

Required profile

• Excellent communication skills, both written and verbal.
• Organised with high attention to detail and the ability to take initiative.
• Flexibility to work a rotating roster, including mornings, evenings, weekends and public holidays.
• NZ residency or a permanent NZ work visa (no sponsorship available).

Required skills

• Familiarity with Opera cloud property management system.
• Experience using TARS Database or a similar PMS.

What we offer

• Access to Accor Academy for learning and development.
• Daily staff meals while on duty.
• Discounted food & beverage and accommodation worldwide through Accor Heartist Benefits.
• Accor’s Parental Leave Scheme.