Online Assistant

About the role

Join Woolworths Supermarkets New Zealand as an Online Assistant, supporting our growing e‑commerce operation. You will work in a fast‑paced warehouse environment, ensuring online orders are prepared accurately, efficiently, and safely for our customers across the country.

Key responsibilities

• Pick and pack online orders with a focus on accuracy and speed.
• Communicate with other departments about out‑of‑stock items, substitutions, and customer enquiries.
• Maintain a safe work environment by following health and safety procedures.

Required profile

• Strong customer‑service mindset and ability to make customer‑first decisions.
• Effective communication and teamwork skills.
• Willingness to stay on your feet for the duration of the shift.
• Friendly, welcoming attitude with a smile.

Required skills

What we offer

• Everyday Rewards team card with discounts and bonus points for groceries and online delivery.
• Banking and insurance discounts (health, life, etc.).
• Opportunities for global and local career progression within Woolworths Group.
• Inclusive culture that values diversity, equity, and belonging.