Care Home Administrator (Part-time, Fixed-term)

About the role

We are seeking a detail‑oriented Care Home Administrator to join our team at Clutha Views Lifecare & Village in Balclutha. This fixed‑term, part‑time position (35 hours per week) provides maternity cover and offers the chance to make a meaningful difference to residents and their families.

Key responsibilities

• Greet visitors, residents, and families, creating a warm and welcoming atmosphere.
• Answer phone calls and respond to enquiries promptly.
• Process new resident paperwork and manage onboarding documentation.
• Support recruitment activities and assist with staff onboarding.
• Handle invoicing, on‑charging processes, and general administrative tasks.
• Maintain accurate records and ensure compliance with sector standards and Treaty of Waitangi requirements.

Required profile

• Previous administration experience in a fast‑paced environment.
• Strong interpersonal skills and ability to build positive relationships with residents, staff, and external stakeholders.
• Excellent time‑management and problem‑solving abilities.
• High level of computer literacy and quick learning of new systems.
• Understanding of Nga Paerewa sector standards and Treaty of Waitangi principles.

Required skills

• Proficiency with invoicing software or on‑charging processes.
• Advanced computer literacy (e.g., Microsoft Office suite).

What we offer

• Competitive pay scale based on skills and experience.
• Opportunities for professional development and career advancement.
• Supportive, collaborative work environment within a progressive aged‑care organisation.
• Chance to make a meaningful impact on the lives of residents and their families.