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Service Consultant – Customer Service (Dunedin)

ANZ Banking Group Limited · Dunedin

🇬🇧 English

Job description

About the role

As a Service Consultant at ANZ, you will be the first point of contact for customers, delivering exceptional service and handling a range of financial transactions. You will also identify additional customer needs and refer them to the appropriate sales channels.

Key responsibilities

  • Deliver high‑quality customer interactions in line with ANZ service standards.
  • Process customer transactions accurately and efficiently.
  • Develop a strong understanding of customer needs to facilitate meaningful conversations.
  • Maintain cash management duties, including cash holdings, deliveries, and repatriation.
  • Ensure compliance with ANZ policies, branch procedures, and regulatory requirements.
  • Collaborate with team members to achieve branch goals.

Required profile

  • Strong customer focus and relationship‑management abilities.
  • Excellent communication and interpersonal skills.
  • Basic understanding of compliance and sales processes.
  • Growth mindset and willingness to learn.

Required skills

  • Computer literacy.

Questions fréquentes

Le salaire n'est pas communiqué publiquement par le recruteur. Vous pouvez postuler et négocier directement avec ANZ Banking Group Limited.
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Published 2 weeks ago

Expires 1 month from now

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ANZ Banking Group Limited

Dunedin

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