Customer Service Experience Team Member (Trade Desk)

About the role

Join a locally owned, family‑operated retailer as a Customer Service Experience Team Member. You will be the front‑line ambassador for shoppers at the Trade Desk, ensuring a smooth, friendly experience while handling transactions and inquiries.

Key responsibilities

• Greet and assist customers in a professional, welcoming manner.
• Accurately process sales and returns using the POS system.
• Provide product advice and solutions to meet customer needs.
• Collaborate with teammates to keep store operations running efficiently.
• Perform physical tasks such as lifting and moving stock as required.

Required profile

• Enjoys creating great customer experiences.
• Communicates clearly and confidently.
• Thrives in a high‑energy, busy environment.
• Reliable with a strong work ethic and positive attitude.

Required skills

What we offer

• Competitive remuneration for a permanent part‑time role (15.5 hrs/week, includes one weekend day).
• Stable, supportive team environment with training and development.
• Staff perks such as birthday day off, trauma insurance, bonus scheme, and generous discount.
• Corporate discounts via Mitre 10’s Perks App.