Zone Manager – Retail Beauty Store

About the role

MECCA is seeking a dynamic Zone Manager to lead its Dunedin store. You will be responsible for driving sales performance, coaching a large retail team and ensuring an exceptional customer experience across the store.

Key responsibilities

• Support the Management Team in delivering outstanding customer service.
• Lead from the front, communicating goals and upskilling staff.
• Motivate and engage the team to meet KPIs and uphold brand values.
• Manage store operations, including staffing, scheduling and visual merchandising.
• Ensure compliance with company policies, health & safety and sustainability initiatives.

Required profile

• Proven experience successfully leading large retail teams.
• Strong passion for delivering exceptional customer service.
• Ability to give constructive feedback and coach team members.
• Flexibility to work evenings and weekends.

Required skills

What we offer

• World‑class education through MECCAversity and Zone Manager summits.
• Monthly performance bonus program.
• Up to 40% staff discount plus a product allowance.
• Competitive parental support program.
• Opportunity to contribute to sustainability and social impact programs.