Venue Services Administrator

About the role

The Venue Services Administrator provides essential administrative support to the Venue & Event Operations department of Auckland Live. Working from the Auckland CBD, you will act as a central hub for information, ensuring smooth operations for Visitor Experience, Venue Operations, Food & Beverage and other teams.

Key responsibilities

• Administer the full employee life‑cycle – recruitment, onboarding, and termination.
• Maintain training records, update skills matrices and manage the learning management system.
• Support day‑to‑day operations: office administration, lost‑property handling, purchase order creation and invoice processing.
• Monitor and respond to the Admin Event Services inbox in a timely manner.
• Assist in developing and updating manuals, policies and procedures for the Operations department.

Required profile

• Proven experience as an administrator in a fast‑paced environment.
• Strong time‑management and ability to juggle multiple priorities to meet deadlines.
• Excellent communication and interpersonal skills, able to build relationships with staff at all levels.
• Highly organised with a keen eye for accuracy and detail.

Required skills

• Microsoft Office suite (Word, Excel, PowerPoint, Outlook)

What we offer

• Competitive salary and long‑service leave.
• Learning and development opportunities.
• A collaborative, diverse culture built on trust and respect.
• Opportunity to contribute to Auckland’s cultural and events landscape.