Travel Assistant

About the role

Join a specialist firm recognised for inbound luxury travel and support the creation of unforgettable client experiences. As a Travel Assistant you will help prepare travel packages, itineraries and documentation for high‑end tours across New Zealand and the South Pacific.

Key responsibilities

• Assist in preparing client travel packages and detailed itineraries.
• Develop product knowledge of New Zealand and South Pacific destinations.
• Maintain relationships with operators to maximise product insight.
• Support Travel Designers by confirming client documents, final itineraries and supplier information.
• Prepare travel documentation and amenity gifts for clients.

Required profile

• Prior administrative and coordination experience.
• Exceptional eye for detail.
• Passion for the travel industry; tourism background is a plus.
• Strong interpersonal and communication skills.
• Professional and polished presentation.

Required skills

What we offer

• Competitive salary.
• Modern office in the heart of Ponsonby.
• Fabulous team culture with social events and a work‑hard‑play‑hard environment.
• Leadership opportunities.