Trainer – Auckland

About the role

The Ministry of Justice is seeking a Trainer to join its Operations and Service Delivery (OSD) Learning and Development team in Auckland. You will deliver nationally consistent, high‑quality learning programmes that support staff across courts, tribunals and other justice services.

Key responsibilities

• Facilitate approved group, one‑on‑one and ‘just‑in‑time’ operational training programmes for OSD business groups.
• Provide face‑to‑face, remote and digital learning support, creating environments that align with adult‑learning principles.
• Conduct in‑course and post‑course evaluations and analyse data for continuous improvement.
• Develop resources for managers and staff and assist in shaping training policies, processes and support mechanisms.
• Collaborate with learning designers and Technical Coaches to ensure consistency across learning products and delivery experiences.
• Travel as required to deliver training across locations.

Required profile

• Relevant tertiary qualification or equivalent knowledge, skills and experience.
• Proven experience in designing and delivering operational training and facilitation.
• Experience supporting managers and staff with on‑the‑job learning.
• Ability to multitask, prioritize work and meet deadlines.
• Understanding of the principles of te Tiriti o Waitangi and their implications for the Ministry of Justice.

Required skills

• Demonstrated facilitation and training delivery skills.
• Strong analytical ability for data reporting and evaluation.
• Self‑starter attitude with capacity to manage own workload.

What we offer

• Opportunity to contribute to the justice system’s learning culture.
• Collaborative environment with learning designers and technical coaches.
• Professional development within a government agency.