Team Coordinator – Sensitive Claims

About the role

This permanent, full‑time position is based in the National office in Wellington. Reporting to the Director of Sensitive Claims, the Team Coordinator provides day‑to‑day operational, administrative and coordination support to the Sensitive Claims unit.

Key responsibilities

• Deliver high‑quality administrative, financial and coordination support to the Sensitive Claims leadership team.
• Manage records and reporting, including Jira data, to ensure smooth unit operations.
• Contribute to process improvements and provide accurate, timely assistance in a sensitive environment.
• Support leaders with ad‑hoc tasks and maintain effective documentation.

Required profile

• Proactive and highly organised, thriving in a fast‑paced, team‑focused setting.
• Confidence using Microsoft Office and Atlassian Jira with strong data‑handling and reporting abilities.
• Ability to prioritise and manage multiple tasks simultaneously.
• Strong communication and relationship‑building skills across teams and leaders.
• Collaborative attitude, initiative, and a focus on continuous improvement.
• Willingness to adhere to Public Service Standards of Integrity and Conduct.

Required skills

• Microsoft Office
• Atlassian Jira

What we offer

• Salary range $65,801 – $79,195 per annum plus KiwiSaver.
• Permanent full‑time contract.
• Opportunity to contribute to a national education redress process.
• Supportive work environment within the Ministry of Education.