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Senior Quality & Regulatory Assurance Officer

DHL Supply Chain · Auckland

Senior 🇬🇧 English
Microsoft Excel Computer System Validation Equipment Qualification Temperature Mapping Environmental Qualification Packaging Qualification Data analysis

Job description

About the role

We are seeking a Senior Quality & Regulatory Assurance Officer to join our Auckland Airport site. The role will lead validation and verification activities across our Quality & Risk Management Systems, ensuring compliance with GMP, GDP and ISO standards.

Key responsibilities

  • Plan, schedule and execute validation projects including computer system validation, equipment qualification, temperature mapping, environmental and packaging qualification.
  • Provide regular visibility of compliance status, escalating issues and managing risk associated with deviations.
  • Develop, review and approve validation master plans, protocols, reports and related documentation.
  • Maintain multi‑site calibration schedules and oversee non‑conformance management for validated systems.
  • Conduct risk assessments for new projects, systems and operational changes, and manage change controls.
  • Support internal, customer and regulatory audits and ensure proper document control of validation records.
  • Engage with customers and suppliers to manage stakeholder risks and opportunities.

Required profile

  • 5+ years of experience in quality assurance, validation, risk management or food safety within a medium to large organization.
  • Relevant tertiary background in business, data management or science.
  • Proven ability to lead validation activities and maintain GMP environments.
  • Strong problem‑solving, time‑management and communication skills.

Required skills

  • Computer System Validation
  • Equipment Qualification
  • Temperature Mapping
  • Environmental Qualification
  • Packaging Qualification
  • Data analysis
  • Advanced Microsoft Excel

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Published 2 months ago

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DHL Supply Chain

Auckland