Senior Personal Banker

About the role

As a Senior Personal Banker at ANZ, you will help customers achieve major financial milestones such as buying their first home or expanding their investment portfolio. The role combines expert lending advice with relationship building, ensuring customers receive trustworthy, personalised support.

Key responsibilities

• Provide a full suite of banking services, including home loans, insurance and everyday banking.
• Advise customers on lending options, insurance products and investment opportunities.
• Act as the go‑to person in the branch for complex home‑loan queries.
• Mentor and coach junior team members, helping them develop confidence and skills.
• Identify and attract new customers through local networking and referrals.

Required profile

• Strong communication skills and a natural ability to put customers at ease.
• Confidence discussing financial products clearly and meaningfully.
• Experience in a lending role.
• Commitment to helping others achieve their financial goals.
• Ability to juggle multiple tasks, stay organised and show initiative.
• Positive attitude and a desire for continuous learning.

Required skills