Senior Account Manager – Shopper Marketing

About the role

We are seeking a Senior Account Manager to join a leading activations and experiential agency in Melbourne. The role sits at the heart of the Client Service team, focusing on shopper marketing and sales promotions for major FMCG and alcohol brands across New Zealand and Australia.

Key responsibilities

• Manage day‑to‑day client relationships and act as the primary point of contact.
• Lead campaigns from strategic planning through execution, ensuring they are delivered on time, within budget, and meet performance targets.
• Oversee multi‑channel initiatives, including digital promotions, in‑store activations, and experiential events.
• Collaborate with creative, production, and media teams to develop compelling shopper communications.
• Identify opportunities beyond the brief and propose innovative solutions.

Required profile

• Minimum 3 years of experience in a shopper‑marketing or sales‑promotions agency.
• Strong understanding of digital production and multi‑channel campaign management.
• Passion for creative retail communications and a solutions‑focused mindset.
• Positive attitude towards both tactical and larger, creative‑led briefs.

Required skills

• Digital production know‑how.
• Experience managing multi‑channel shopper marketing campaigns.

What we offer

• Hybrid working model.
• Wellbeing initiatives and growth opportunities.
• Collaborative, curiosity‑driven agency culture.