Sales Consultant – Luxury Retail

About the role

Join Swarovski’s flagship store on Lambton Quay as a Sales Consultant, where you will bring the brand’s iconic sparkle to life for customers. You will blend exceptional service with a passion for fashion and luxury, creating memorable experiences that reflect Swarovski’s elegance.

Key responsibilities

• Deliver outstanding customer service and build emotional connections through storytelling.
• Promote loyalty programmes and develop lasting relationships with shoppers.
• Achieve individual and team sales targets, taking ownership of results.
• Collaborate with colleagues to maintain a welcoming, organized store environment.
• Stay current on product knowledge and utilise digital tools to enhance the customer journey.

Required profile

• Passionate about fashion, luxury or lifestyle brands.
• Experience working in a multicultural retail setting.
• Excellent customer‑service skills with a personable, trustworthy demeanor.
• Curious, empathetic, results‑driven and commercially minded.
• Digitally savvy and comfortable using retail technology.
• Confident expressing individuality and contributing creative ideas.

Required skills

What we offer

• Recognition awards and exclusive employee discounts on Swarovski products.
• Paid volunteering leave and a global employee assistance program.
• Comprehensive product and personal training.
• Opportunities for career development into leadership or specialist roles.