Retail Sales Assistant – New Store

About the role

Join the brand‑new Petstock store in Papamoa and help customers create happy, healthy lives for their pets. You will deliver memorable, meaningful interactions while promoting the best products and care advice.

Key responsibilities

• Provide exceptional customer service and build lasting relationships with pet owners.
• Educate customers on pet care, product features, and recommended solutions.
• Complete sales transactions and strive to meet or exceed store sales targets.
• Maintain high store presentation standards, display new stock accurately, and replenish shelves promptly.
• Keep product and pet‑care knowledge up to date.
• Contribute to a fun, supportive team culture and uphold a strong safety mindset.

Required profile

• Passion for animals and delivering top‑notch customer service.
• Previous experience in a similar retail environment.
• Demonstrated drive to achieve sales targets.
• Strong interpersonal skills and ability to build rapport.
• Physically fit – able to lift up to 20 kg.
• Flexibility to work weekends and public holidays.

Required skills

What we offer

• Free mental health, financial and wellbeing support through Sonder.
• Opportunities to contribute to the Petstock Foundation and sustainability projects.
• Health and wellness services at a corporate discount.
• Exclusive access to workplace banking.
• Inclusive, family‑focused culture that values pets, people and the planet.