Retail Assistant – Replenishment

About the role

Join Woolworths Supermarkets New Zealand as a Retail Assistant focused on replenishment. You will be the front‑line contact for customers, ensuring shelves are stocked with fresh and essential products while delivering a friendly shopping experience.

Key responsibilities

• Provide visible, personalized customer service and resolve inquiries promptly.
• Continuously replenish products, maintain stock quality, rotation and attractive presentation.
• Collaborate with the store team (the "Swarm") to keep the store clean, organized and operating smoothly.
• Follow safety protocols, report hazards and ensure compliance with company policies.

Required profile

• Customer‑centric mindset with a focus on building loyalty.
• Strong communication and interpersonal abilities.
• Commitment to integrity, professionalism and company values.
• Detail‑oriented, proactive and able to escalate issues when needed.
• Flexible availability to work between 4:30 pm and 6:30 am.

Required skills

What we offer

• Team discounts across Woolworths Group brands and a rewards programme.
• Access to Sonder for confidential 24/7 financial, medical and wellbeing support.
• Opportunities for career growth within a global business serving millions of New Zealanders.