Residential Administrator (Youth Justice Residence)

About the role

The Residential Administrator will join the multidisciplinary team at Te Puna Wai Youth Justice Residence, providing essential administrative support to ensure the smooth operation of the facility. This full‑time, permanent position works directly with rangatahi aged 13‑19, helping create a safe and supportive environment.

Key responsibilities

• Perform reception duties, greeting visitors and managing enquiries.
• Assist with payroll processing and other finance‑related administrative tasks.
• Maintain accurate records, schedules, and reports for the residence.
• Support the team in organising cultural, therapeutic and vocational programmes.
• Coordinate communication between staff, families, and external agencies.
• Ensure compliance with health, safety and organisational policies.

Required profile

• Organised, adaptable and motivated to make a positive impact.
• Experience in administration or customer service.
• Strong written and verbal communication skills.
• Ability to build relationships and work collaboratively.
• Excellent time‑management and planning abilities.
• Sense of humour, initiative and the capacity to handle competing priorities.
• Clean, current full driver’s licence.

Required skills

• Proficiency with the Microsoft Office Suite.

What we offer

• Competitive salary ranging from $57,096 to $62,773 NZD per year, based on experience.
• Ongoing training and professional development opportunities.
• A diverse, inclusive and supportive workplace.
• The chance to make a meaningful impact on the lives of tamariki and rangatahi.