Relationship Manager – Business Banking

About the role

The Commercial Relationship Manager will be responsible for developing and managing a portfolio of business customers in the East Coast, Manawatu & Wairarapa region. You will work closely with clients to understand their business objectives and provide tailored financial solutions that support growth and long‑term success.

Key responsibilities

• Establish and grow profitable relationships within an assigned portfolio of business customers.
• Analyse customers’ business needs and deliver proactive, customised banking solutions.
• Promote value‑added materials, workshops and specialist support to enhance client outcomes.
• Drive portfolio growth while maintaining strong relationships with existing clients.
• Represent ANZ Business in the market through networking and clear communication of the value proposition.
• Collaborate with internal teams across the bank to support client growth and success.
• Provide excellent customer service to build lasting professional networks.

Required profile

• Proven experience in relationship management, business development or account management.
• Ability to work independently and as part of a team.
• Strong analytical, negotiation and problem‑solving abilities.
• Effective networking skills to build and strengthen client relationships.

Required skills

• Experience in banking, finance or accounting is desirable but not essential.