Receptionist – Part‑Time (32 hrs/week)

About the role

We are looking for a friendly and reliable Receptionist to join Stillwater Lifecare & Village on a permanent part‑time basis (32 hours per week, Monday‑Friday). You will be the first point of contact for residents, families, visitors and staff, creating a warm and supportive atmosphere.

Key responsibilities

• Answer phone calls and respond to enquiries promptly.
• Welcome and assist visitors, residents and staff at the front desk.
• Perform general administrative duties, including filing, data entry and record keeping.
• Process invoices and on‑charging tasks, or learn the relevant systems quickly.
• Support the wider team by maintaining a tidy reception area and handling routine queries.

Required profile

• Previous administration experience in a fast‑paced environment.
• Ability to build positive professional relationships with residents, staff, visitors and external stakeholders.
• Strong time‑management and problem‑solving skills.
• Good verbal and written communication abilities.
• Capacity to work both independently and as part of a team.
• Understanding of Nga Paerewa sector standards and the Treaty of Waitangi in the workplace.

Required skills

• High‑level computer literacy.
• Experience with invoicing or on‑charging processes (or willingness to learn).

What we offer

• Competitive pay scale based on skills and experience.
• Opportunities for professional development and career advancement.
• Supportive and collaborative work environment within a leading aged‑care provider.