Receptionist / Office Administrator

About the role

We are seeking an organised, warm and capable all‑rounder to be the welcoming face of our Wellington practice and to keep daily administration running smoothly. You will support clients, maintain efficient office workflows and contribute positive energy to a busy professional environment.

Key responsibilities

• Greet clients and visitors, answer phone calls and manage enquiries with professionalism.
• Maintain a tidy, client‑ready reception area and meeting rooms.
• Handle appointments, calendars, incoming mail, courier services and office supplies.
• Prepare client correspondence, scan, file, perform data entry and manage documents.
• Support onboarding, client records and practice administration, including monthly invoicing.
• Assist accountants and partners with day‑to‑day administration, workflow follow‑ups and deadline reminders.
• Coordinate client meetings, internal events and occasional marketing or database updates.

Required profile

• Welcoming, professional demeanor and calm under pressure.
• Excellent attention to detail and pride in getting the little things right.
• Organised, proactive and able to juggle a variety of tasks.
• Clear and confident communication with clients, colleagues and external providers.
• Strong sense of confidentiality and trustworthiness with sensitive information.
• Positive attitude, initiative and a genuine sense of ownership.

Required skills

• Proficiency with Microsoft Office suite.
• Experience with Xero or similar accounting software.
• Familiarity with practice management software.

What we offer

• Supportive team environment with approachable partners and colleagues.
• Varied role where contributions are noticed and appreciated.
• Professional office systems, good processes and learning opportunities.
• Work for a respected chartered accounting firm with strong client relationships.