Operations Manager - Dimond Roofing

About the role

Dimond Roofing is looking for an experienced, hands-on Operations Manager to lead its production and warehouse operations in Christchurch. It is a highly visible leadership position leading a team of about 17 staff, working closely with sales, customer service, supply chain, maintenance, contractors and customers. The role is based on the shop floor, with much time spent coaching the team, solving problems and keeping operations safe and efficient.

Key responsibilities

• Lead, mentor and develop a team of 17 people with diverse skills and personalities
• Drive a positive, high-performing workplace culture
• Oversee manufacturing, warehouse, inventory and dispatch operations
• Ensure customer orders are delivered safely, accurately and on time
• Champion continuous improvement, quality, safety and operational excellence
• Work collaboratively across the business to achieve service and production targets
• Provide hands-on leadership and support during busy periods

Required profile

• Proven leadership experience within manufacturing, production or operations
• Strong organisational and planning skills
• A practical, hands-on leadership style
• Able to build relationships and motivate teams to achieve results
• Experience driving continuous improvement and developing people

Required skills

• Excellent communication and interpersonal skills
• Forklift and gantry crane licences are advantageous; training can be provided for the right candidate

What we offer

• The opportunity to lead one of Dimond Roofing's largest and fastest-moving operations
• Career progression opportunities into senior leadership roles
• A supportive team culture focused on safety, customer service and operational excellence