Online Assistant (Order Picking & Packing)

About the role

Join Woolworths Supermarkets New Zealand as an Online Assistant, helping to fulfil online grocery orders for thousands of customers each week. You will work in a fast‑paced warehouse environment, picking and packing items accurately while ensuring safety and excellent customer service.

Key responsibilities

• Pick and pack online orders efficiently, accurately and safely.
• Communicate with other departments about out‑of‑stock items, substitutions and customer enquiries.
• Maintain a positive health‑and‑safety attitude for yourself and teammates.

Required profile

• Strong customer‑service mindset and ability to make customer‑first decisions.
• Effective communicator who works well within a team.
• Willingness to stay on your feet for the duration of the shift.
• Friendly, welcoming attitude with a smile.

Required skills

What we offer

• Everyday Rewards team card with discounts and bonus points on groceries and online delivery.
• Discounts on banking, insurance and other partner services.
• Opportunities for career progression within Woolworths Group, both locally and globally.
• Inclusive culture that values diversity, equity and belonging.