Online Assistant – Order Picking & Packing

About the role

Join Woolworths Supermarkets New Zealand as an Online Assistant, supporting our growing e‑commerce operation by picking and packing customer orders accurately and safely. You will work in a friendly, energetic team that values diversity, innovation, and a customer‑first mindset.

Key responsibilities

• Pick and pack online orders efficiently while maintaining high accuracy.
• Communicate with other departments about out‑of‑stock items, substitutions, and customer enquiries.
• Follow health and safety procedures to ensure a safe workplace for yourself and colleagues.

Required profile

• Strong focus on customer service and ability to make customer‑first decisions.
• Effective communicator who works well within a team.
• Willingness to stay on your feet for the entire shift and maintain a friendly, welcoming attitude.

Required skills

What we offer

• Everyday Rewards team card with discounts and bonus points on groceries and online delivery.
• Banking and insurance discounts, including health and life coverage.
• Opportunities for career growth within Woolworths Group, both locally and globally.
• Inclusive culture that celebrates diversity, equity, and belonging.