Online Assistant

About the role

As an Online Assistant you will support Woolworths Supermarkets New Zealand by picking and packing online orders accurately, efficiently and safely. You will act as a key link between the online fulfilment team and other store departments, ensuring customers receive the right products on time while maintaining a strong focus on health and safety.

Key responsibilities

• Pick and pack customer orders with high accuracy and speed.
• Communicate stock shortages, substitutions and other enquiries to relevant departments.
• Follow health and safety procedures to protect yourself and colleagues.
• Maintain a clean and organised work area.

Required profile

• Demonstrates good customer service and can make customer‑first decisions.
• Works well within a team and communicates effectively.
• Willingness to stay on your feet for the duration of the shift.
• Friendly smile and welcoming attitude.

Required skills

What we offer

• Everyday Rewards team card with discounts and bonus points.
• Banking and insurance discounts.
• Opportunities for career progression within Woolworths Group.
• Inclusive culture that values diversity, equity and belonging.