Online Assistant

About the role

Join Woolworths Supermarkets New Zealand as an Online Assistant, supporting the fulfilment of online grocery orders. You will work in a fast‑paced warehouse environment, ensuring customers receive accurate and timely deliveries.

Key responsibilities

• Pick and pack online orders accurately, efficiently and safely.
• Communicate with other departments about out‑of‑stock items, substitutions and any customer enquiries.
• Maintain a clean and safe work area, following health and safety guidelines.
• Support the online fulfilment team in meeting daily order targets.

Required profile

• Strong customer‑service mindset and ability to make customer‑first decisions.
• Good communication skills and ability to work well within a team.
• Willingness to be on your feet for the duration of the shift.
• Friendly, positive attitude with a smile.

Required skills

What we offer

• Everyday Rewards team card with discounts and bonus points for groceries and online delivery.
• Banking and insurance discounts (health, life, etc.).
• Opportunities for career progression within Woolworths Group, both locally and globally.
• Inclusive culture that values diversity, equity, and belonging.