Online Assistant

About the role

Join Woolworths Supermarkets New Zealand as an Online Assistant, helping to fulfil online orders for our customers. You will work in a fast‑paced environment, ensuring each order is prepared accurately and ready for delivery.

Key responsibilities

• Pick and pack online orders accurately, efficiently and safely.
• Communicate with other departments about out‑of‑stock items, substitutions and customer enquiries.
• Maintain a clean and safe work environment and follow health‑and‑safety procedures.
• Ensure orders are prepared for timely delivery.

Required profile

• Enjoy providing good customer service, even when working behind the scenes.
• Can work on your feet for the duration of a shift.
• Positive attitude, friendly smile and willingness to collaborate with the team.
• Demonstrate good communication with team members and other departments.

Required skills

What we offer

• Everyday Rewards team card with discounts and bonus points.
• Banking and insurance discounts.
• Career development opportunities within Woolworths Group.
• Inclusive and diverse workplace culture.
• Flexible work schedule.
• Access to employee assistance programs.