Online Assistant

About the role

Join Woolworths Supermarkets New Zealand as an Online Assistant, helping to fulfil online orders for our customers. You will work in a fast‑paced warehouse environment, ensuring orders are picked, packed and ready for delivery with accuracy and safety.

Key responsibilities

• Pick and pack online orders accurately, efficiently and safely.
• Communicate with other departments about out‑of‑stock items, substitutions and any customer‑related enquiries.
• Maintain a positive attitude toward health and safety for yourself and colleagues.

Required profile

• Strong customer‑service mindset and ability to make customer‑first decisions.
• Effective team player with clear communication skills.
• Willingness to stay on your feet for the duration of the shift.
• Friendly smile and welcoming attitude.

Required skills

What we offer

• Everyday Rewards team card with discounts and bonus points.
• Banking and insurance discounts.
• Opportunities for career growth within Woolworths Group.
• Inclusive and supportive workplace culture.