Night Auditor

About the role

Working the night shift from 10:30 PM to 7:00 AM, you will oversee front‑office operations, support guests, coordinate with all departments and ensure brand standards are upheld. You will also complete end‑of‑day financial processes, prepare the hotel for the next day and manage any overnight situations, with a night‑shift allowance for hours worked between 12:00 AM and 5:00 AM.

Key responsibilities

• Supervise front‑office operations during the night shift and act as the hotel representative on duty.
• Balance and audit daily transactions from front office, food & beverage and other outlets.
• Prepare and reconcile financial reports, ensuring accuracy of guest accounts and revenue postings.
• Maintain strict security procedures to protect guest safety, confidentiality and property.
• Provide professional, efficient and friendly service, handling guest complaints promptly.
• Coordinate with Housekeeping, Maintenance and other departments to meet operational and guest needs.
• Ensure compliance with hotel policies, cash‑handling and health & safety procedures.
• Support and mentor overnight team members in line with company values.

Required profile

• Minimum 6 months experience in a hotel front‑office or related role (advantageous).
• Knowledge of Opera Cloud and MS Excel; basic accounting procedures (advantageous).
• Strong attention to detail, analytical and problem‑solving abilities.
• Excellent communication and interpersonal skills with a focus on guest service.
• Ability to work independently and make sound operational decisions overnight.
• Understanding of hotel operations, revenue and reporting processes.
• Willingness to work weekends, public holidays and rotating roster.
• Valid visa to work in New Zealand and long‑term commitment to the role.

Required skills

• Opera Cloud
• MS Excel

What we offer

• Hourly wage of $30.19.
• Night‑shift allowance for hours worked between 12:00 AM and 5:00 AM.
• Staff meals provided while on shift.
• Uniforms supplied, washed and laundered daily.
• Staff accommodation available.
• Access to Accor Academy for learning and development.
• Flexible scheduling to support work‑life balance.
• Accor Heartist benefits, including discounted food & beverage and worldwide accommodation.
• Refer‑a‑friend bonus, parental leave scheme and employee assistance program.