Medical Receptionist – Linwood Practice

About the role

Join Tend’s Linwood practice in Christchurch as a Medical Receptionist, the first point of contact for patients and the hub that keeps the clinic running smoothly. You will blend cutting‑edge technology with genuine human care to ensure every patient’s day starts on the right foot.

Key responsibilities

• Provide calm, knowledgeable support to patients who are stressed or confused.
• Manage complex appointment schedules and coordinate with clinical teams.
• Utilise Tend’s tech platform to streamline administrative tasks and focus on patient interaction.
• Handle difficult conversations with empathy and professionalism.
• Contribute ideas for workflow improvements that are actually implemented.

Required profile

• Significant experience as a medical receptionist.
• Strong relationship‑building mindset; stays in roles to develop lasting connections.
• Ability to stay calm under pressure and work collaboratively with a supportive team.
• Commitment to high‑quality, efficient service and patient‑centred care.

Required skills

What we offer

• Opportunity to shape the future of primary care in New Zealand.
• Voice in improving workflows and patient experiences.
• Investment in professional development and skill growth.