Marketing Manager – Brand & Customer Experience

About the role

The Marketing Manager will lead and shape the Queenstown Airport brand, driving a cohesive brand narrative across all touchpoints. This role works at the intersection of brand strategy, customer experience, and major capital projects, ensuring the airport’s story evolves for the future.

Key responsibilities

• Develop and execute a comprehensive brand strategy that reflects the airport’s vision and values.
• Oversee the creation and delivery of marketing communications, ensuring consistency across all channels.
• Collaborate with cross‑functional teams on customer experience initiatives and major development projects.
• Tell the airport’s story to internal and external audiences, highlighting growth and innovation.
• Manage the marketing function, including budgeting, planning, and performance measurement.

Required profile

• Proven experience in brand management and marketing, preferably within the aviation or transportation sector.
• Strong leadership and project management abilities.
• Excellent communication skills with a talent for storytelling.
• Ability to work collaboratively across diverse teams.

Required skills