Manager, Internal Communications

About the role

The Manager, Internal Communications leads the creation and delivery of ACC's enterprise-wide internal communications strategy, frameworks and channels. This role ensures organisational alignment, engagement and effective leadership communication, keeping ACC staff informed, connected and motivated to serve New Zealanders.

Key responsibilities

• Develop and implement a comprehensive internal communications strategy and supporting frameworks.
• Lead a small team of internal communications specialists and foster cross‑departmental partnerships.
• Shape leadership communications and elevate strategic storytelling across the organisation.
• Embed best‑practice two‑way communication processes to support a high‑performing culture.
• Advise senior leaders on communication approaches and influence organisational messaging.

Required profile

• Significant experience leading internal communications in complex organisations.
• Proven ability to design and embed enterprise communications strategies.
• Strong experience advising and influencing senior executives.
• Demonstrated people‑leadership with a focus on team development.
• Excellent written and verbal communication with strategic judgement.
• Highly developed influencing and stakeholder‑management skills.
• Customer‑focused, collaborative approach.
• Tertiary qualification in communications, marketing or related discipline, or equivalent experience.
• New Zealand work rights at the time of application; credit check required.

Required skills

What we offer

• Salary range $140,293 – $181,555 per annum.
• Additional 9% superannuation contribution.
• Comprehensive benefits package including flexible superannuation scheme, optional life and income protection insurance, and the ability to switch to a locked plan.