IT Support Assistant – Ferrymead

About the role

In this hands‑on role you will work closely with the store team to ensure all technology – desktops, laptops, mobile devices and point‑of‑sale systems – operates to current specifications and supports both customers and staff. You will also collaborate with the national IT team as Mitre 10 rolls out a new operating system across its stores.

Key responsibilities

• Maintain and support a wide range of in‑store technology.
• Troubleshoot and resolve IT issues as they arise.
• Assist with system updates and new technology rollouts.
• Work independently and alongside team members.

Required profile

• A student currently studying IT seeking hands‑on experience, or an individual with relevant IT knowledge looking for part‑time work.
• Passion for modern technology and strong time‑management and organisational skills.
• Ability to work independently with excellent communication skills.
• Positive attitude, strong work ethic, problem‑solving ability and adaptability.
• Proactive, team‑focused approach.

Required skills

What we offer

• Fun and dynamic work environment.
• Staff uniform.
• Great staff buying privileges.
• Pre‑employment drug testing as part of a safety‑conscious workplace.