Houseperson (Afternoon & Night)

About the role

The Houseperson is responsible for maintaining the cleanliness and comfort of public and back‑of‑house areas during afternoon and night shifts at Pullman Auckland. You will help create a memorable experience for guests by ensuring all spaces are spotless and well‑maintained.

Key responsibilities

• Clean all back‑of‑house areas, excluding the kitchen and stores.
• Clean public areas such as the lobby, restaurant, and conference spaces.
• Maintain locker rooms, staff rooms, and public washrooms/toilets.
• Carry out programmed and regular cleaning duties as allocated.
• Use and clean equipment responsibly and report any defects.
• Maintain department equipment to a high standard and assist with stocktaking.
• Secure keys and access to public/back‑of‑house areas, following security procedures.
• Report suspicious persons or items to the supervisor.
• Handle cleaning agents safely, following health‑and‑safety regulations and manufacturer instructions.

Required profile

• Warm and caring personality.
• Previous housekeeping or cleaning experience is an asset.
• Ability to anticipate guest needs and provide a professional, welcoming service.
• Excellent organisational and time‑management skills.
• Physical fitness to perform an active role.

Required skills