Housekeeping Team Leader

About the role

Join Travel + Leisure Co. in Rotorua as a Housekeeping Team Leader, ensuring high standards of cleanliness and guest satisfaction across our resort. You will lead a team to deliver spotless rooms and a welcoming environment for travelers.

Key responsibilities

• Clean hotel rooms, including sleeping quarters, kitchens, bathrooms and living areas while adhering to housekeeping standards.
• Delegate workload to ensure timely room refreshes.
• Control stock, report discrepancies and maintain inventory levels.
• Quality‑check rooms and coordinate with the Front Office for occupancy release.
• Plan and implement weekly rosters in consultation with the Housekeeping Manager.
• Observe health and safety precautions to protect guests and property.
• Respond to guest enquiries, resolve issues and escalate unresolved matters to management.

Required profile

• Minimum 3 years of experience in a hotel housekeeping role; team‑leader experience preferred.
• Fluency in written and spoken English.
• Understanding of Workplace Health and Safety, including safe chemical handling.
• Strong communication skills and ability to work both independently and as part of a team.
• Flexibility to work weekends, evenings and school‑holiday periods.
• NZQF Level 1 desirable but not essential.

Required skills

What we offer

• $28.11 NZD per hour (minimum 30 hours per week guaranteed).
• Subsidised private health insurance after successful probation.
• Professional development funding.
• Discounted hotel stays across Australia, New Zealand and Fiji.