Holiday Park Assistant – Front of House (Part‑time/Full‑time)

About the role

We are looking for enthusiastic individuals to join the Orewa Beach Holiday Park team as Holiday Park Assistants. The role involves front‑of‑house duties, guest interaction and supporting daily park operations on a permanent part‑time (32 hrs) or full‑time basis.

Key responsibilities

• Welcome guests, provide information about the park and local area, and handle check‑in/check‑out processes.
• Answer enquiries and process bookings via phone, email, online platforms and in‑person.
• Create and manage reservations in the PMS booking system, issue receipts and process payments.
• Perform administrative tasks such as data entry, reception duties and basic cash handling.
• Assist with light cleaning, housekeeping, amenities upkeep and minor grounds or facilities maintenance.
• Work a rotating roster covering seven days a week, including weekends, public holidays and school holidays.

Required profile

• Strong customer‑service orientation with excellent verbal and written communication.
• Experience in administration, reception or hospitality environments.
• Ability to work flexibly on varied shifts and remain calm under pressure.
• Valid NZ driver’s licence (full Class 1 preferred, restricted minimum).

Required skills

• Advanced proficiency with Microsoft Outlook, Word, Excel, Teams and PowerPoint.
• Experience using a property‑management or booking system (PMS).

What we offer

• Living wage of $29.90 per hour.
• Opportunities to work in a collaborative team within a popular holiday destination.
• Potential to support operations across other Auckland Council holiday parks.