Footwear Sales Assistant – Christchurch

About the role

JD Sports is looking for an enthusiastic Footwear Sales Assistant to join its Christchurch store. You will be the front‑line contact for customers, helping them find the right products and delivering a memorable shopping experience.

Key responsibilities

• Serve as a brand ambassador, maintaining a positive and professional attitude.
• Develop and keep up‑to‑date knowledge of footwear and sports fashion products.
• Provide personalised one‑to‑one assistance and process sales transactions.
• Collaborate with management and team members to meet KPI targets.
• Support visual merchandising, store cleanliness and presentation.
• Escalate customer complaints to management when necessary.
• Complete mandatory training on product, policy and procedures.

Required profile

• Previous customer‑service experience in retail, hospitality or a similar environment.
• Passion for sports fashion and familiarity with key footwear brands.
• Positive, can‑do attitude and ability to work well within a team.
• Comfortable working in a fast‑paced, ever‑changing store environment.
• Flexible availability for shifts across Tuesday to Saturday, including weekends and holidays.

Required skills

• Strong communication and interpersonal skills.
• Ability to multitask and handle multiple customer interactions.
• Basic numeracy for handling cash and sales transactions.

What we offer

• Dynamic work environment within a leading global sports fashion retailer.
• Opportunities for personal development and career progression.
• Employee discounts on the latest footwear and apparel.