Facilities Administrator – Wellington

About the role

We are looking for a Facilities Administrator to join our Wellington team, providing high‑level customer service and facilities support for a commercial property portfolio. The role offers essential administrative and operational assistance to the Facilities Management team and helps maintain strong relationships with internal stakeholders, service providers, and building occupants.

Key responsibilities

• Deliver exceptional customer service and build strong relationships with building users and stakeholders.
• Coordinate service providers, manage day‑to‑day site operations, vendor engagement, work orders and issue troubleshooting.
• Support the Facilities Management team with administration, documentation, and system updates.
• Assist with basic health, safety and environmental requirements, including participation in site inspections.
• Contribute to ad‑hoc tasks, operational projects and the use of internal digital tools.

Required profile

• Strong written and verbal communication skills with a customer‑focused approach.
• Previous experience in customer service or administration, handling concerns professionally.
• High attention to detail, strong organisational abilities and the capacity to meet deadlines.
• Ability to work autonomously, apply sound judgement and think critically.
• Proficiency in Microsoft Office 365, with solid Excel capability.

Required skills

• Microsoft Office 365
• Excel

What we offer

• Discounted Southern Cross healthcare insurance and Employee Assistance Program.
• Wellbeing support, Fitness Passport and two paid volunteer days.
• Access to development programmes and networking groups such as BE@CBRE, Women’s Network, NextGen, Parents at Work, First Nations Employee Group and graduate pathways.
• A supportive, driven team within a global leader in commercial real estate.